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Ordering Online Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures. We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only) or a personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise. Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above. Return / Refund Policy / Warranty Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. The Cellerciser comes with a 30 day money back guarantee for the purchase price of the product less a shipping/handling charge of $50.00. So you have time to get to know how effective Cellercising is!!! Warranty: Don't be fooled by "lifetime" warranties that replace one part during the lifetime of the product. That's deceptive. If for example a mat breaks more than once you're out of luck with their product. We offer a "complete" 5 year warranty. But don't expect to have to use it...our Cellerciser is built to last a lifetime, from the unique rubber tips to our new triple tiered highest quality steel springs on the market!! Shipping Information Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item. |